Our superb business process is efficient, well-defined, and aligned with organizational goals. It emphasizes clear communication, seamless coordination, and the use of technology to boost productivity and reduce errors. This leads to higher customer satisfaction, increased profitability, and long-term growth.

Operations

At S S GROUP (INDIA), we adhere to strict Standard Operating Procedures (SOPs) to ensure the highest quality and first-class presentation of our products to customers. Our process begins with pre-alert approvals for designs and artworks, followed by fast-paced production powered by advanced technology and a skilled team. We ensure efficient line clearance, maintain job cards, and keep separate registers to prevent mix-ups. Our shipment planning is precise, supported by accurate vessel arrival notifications and correct invoicing. Additionally, we prioritize speed in documentation and, most importantly, deliver exceptional customer care from the moment they engage with us. This commitment guarantees timely, high-quality deliveries and superior customer satisfaction.

Sales

  • Sales generate customers and quality service keeps client happy. This is the key performance aspect of the growth of S S GROUP (INDIA).
  • Customer Satisfaction is Our Asset.
  • We will become a "Sales Driven" Company, totally focused on customer contact, confidence and care whenever dealing with us.
  • A rigid and totally focused "customer satisfaction" plan are implemented to ensure maximum quality service.
  • Communications are the key to growth within the S S GROUP (INDIA). We will be constantly circulating our sales correspondence, encouraging and challenging the global network to do the same.
  • A planned quarterly meeting reviews each department performance.

Support

From 1989 onwards, S S Group (INDIA) will continue to fuel its growth and profitability by focusing on innovation, quality, and strong relationships with key partners. The unwavering support of our international clients and dedicated management team is integral to our long-term success, and we are committed to fostering these collaborations for mutual benefit.

We will also actively engage our vendors, encouraging them to align with our business plans and participate in their implementation and performance measurement, ensuring a collaborative approach to achieving our goals.

Finance

At S S Group, we recognize that the confidence and support of our bankers and creditors play a pivotal role in driving our continued growth and success. We are committed to upholding the trust placed in us by all our financial partners and assure that we will consistently meet and exceed their expectations. Our focus remains on fostering strong, transparent relationships and ensuring that all obligations are met in a timely and responsible manner.